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  • Returned worn boots and credit was issued. My husband buys his boots here on a yearly basis. The last boots did not "break in" like most boots do. Two months after wearing them, he brought them back to the Shoe Box. He found another pair he liked and we proceeded to check out. Steve stepped up and gave us full credit ($118) and we purchased a new pair. We will be back again! Where in the world, can you find a retailer that will refund you full price on a product that is considered "used" as soon as you walk out that door? Steve, you know how to treat folks right. Thank you!
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