We visited several mattress stores before buying our mattress in this store. They allow a 120 day trial will a no restocking fee, whereas other stores had a restocking fee. Cameron, our sales representative listened to our desires and helped us find the mattress to best match our needs and desires. He was knowledgeable about mattresses, willing to answer questions, patient, and did not pressure us in any way. We have not received delivery if the mattress yet, but are very happy with the purchasing experience so far. Shawn, the other sales rep added helpful delivery information. The two sales reps expressed that if one if them is not in the store when we came back, the other person would give us good service. I like that respectful teamwork. If we are as happy with the mattress as we were with the purchasing experience, we'll have sweet dreams for years to come.