Pro Group has worked on my work PC and both my home PC's, including my personal laptop for a couple years now. Not only were they professional they ARE Affordable. They responded quicky to my calls. They also walked me through what the problems were and hooked me up with much needed updates. Very knowledgeable, friendly and courteous. Suffice it to say if you have any PC problems save yourself the time and hassle and call them. I guarantee they will be there quickly and help you with all your Computor needs. Great experience. Would definitely call again if I have a computer issue! HIGHLY RECOMMEND!