I was a first time client and went on a Sunday afternoon for a basic manicure and polish. I went strictly because it was convenient and I was in the area at the time. The staff was relatively nice - however I was not impressed with the quality of the manicure. Some of my nails were filed crooked and 2 of my nails had polish that were smudged (not of my own doing). I probably won't be going back here again - and if I did I would not use the same manicurist.