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  • Wish I remembered the name of the sales guy who helped us. Seemed good at first but when I challenged him regarding the 7,000.00 over-priced sticker on the windshield (based on information I looked up on (cargurus.com) he kept coming back with excuses. After waiting for almost one hour on a financing decision, I decided to leave and he promised to call me when things got worked out. Still waiting for that call a week later. Maybe he was thinking that the fully loaded, Ford Expedition, was out of my price range and he wasn't going to make a sale; I don't know. Whatever the case, excellent customer service means he should have made the call letting me know either way. But not worries less than commendable and competent sales guy, you only lost out on a 55,000.00 sale as I went over to Chevrolet and purchased a 2015 Suburban LT Sports Utility vehicle, fully loaded. So Chevrolet has my business and I will be taking my Ford Fusion Energi, which I previously had serviced at your dealership, to another Ford dealer that values my patronage and places customer service as a priority.
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