Since there is a lot of talk on here about the service, I just wanted to put my two cents in. My company is having a holiday party tonight and I realized in all the Christmas Chaos that a gift certificate issued by Oscar's was set to expire. The fantastic Natashia White was extremely helpful, polite, and honestly made my Christmas season so much better.
In a world where customer service usually consists of a rather rude individual putting you on hold for an eternity, I can't speak highly enough of Natashia and everyone at Oscar's. If every business were run this way, we would be a much better city. There is no doubt in my mind that we will go here again and I will certainly refer others as well.
A big "thank you" and "Merry Christmas" to Oscar's and Natashia.