Went to Barley not too long ago. I was early for a meeting and decided to stop by to get a smoothie bowl, I had heard great things and decided to give it a try. I ordered my drink at 9:20 am. I was waiting near the cash for them to complete my order. At around 9:55/10:00am, someone finally gave me my order. Between the time I paid for my order and received it, I noticed that they waited for other customers to order the same thing, before they even started to make it or prepare it. It took less than 5 minutes to prepare that one batch of the same order. I waited 30 mins for them to finish something that could've easily taken them 5 mins to complete. It seems to me that everyone behind the counter should be trained to make everything on the menu. I love the concept and most people I know have had a great experience with Barley. Although, I do think they need to execute better time management & whoever is managing should take the time to train staff to be more efficient.