If I could choose less stars, I would. Avoid this airline at all cost! Our flight was late by 1.45 so we couldn't make it through customs to catch our other flight. They booked us 6.5 hours later and gave us 30 in food vouchers. Really? I have to get a hotel when I arrive at my destination and rent a car. Does 30.00 cover that. I also have contacts in and can't take them out Bc everything is in my luggage but oh well. When I asked about a lounge they told me I could pay to go in. I hope they never collect a penny from me again. Get your shit together Canada. it's fricking ridiculous ! The lines are out the door at their customer service btw so apparently they're screwing up often .