My husband and I have taken a few items here to be altered and each time we're not disappointed. Most recently, I purchased a lace dress/romper which needed to be hemmed. The lace was very detailed and had a scalloped edge at the bottom. During my consultation, the seamstress said she didn't think we could save the scalloped edge because it wouldn't look good seen back on. I was okay with that but knew the dress wouldn't have the same look without it. I needed the dress back the next day for a trip to Vegas. The dress was done on time and the seamstress was able to save the scalloped edge and it looked perfect! Just like how it came when I purchased. I was very impressed! Trust these people, they know what they're doing!