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| - I bought a travel zoo voucher for my daughter, me, and mother-in-law to get a mani/pedi. I even took my daughter out of school early for our special day, since they don't have later times for nail services. That morning, they called to tell me that they couldn't take all of us, and we would have to re-schedule. This was not an option for me, so it ended up just being my daughter and mom-in-law getting service.
Thought I would give them another chance. Next time, the appt was for me, my daughter, and my own mom. I took my daughter out of school early again. This time, when we arrived, they said that there was an error in scheduling and we would need to re-schedule. Really? Again, this was not an option for me. So my mom and daughter just got pedicures (even though we had paid for a manicure too). No attempt to offer a discount or anything.
Their front desk staff is less than incompetent. Make sure you have a plan B, before you go. WIll never go back.
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