I went here twice because I was looking for a good bagel place in Medina that wasn't Panera. The first time I got an everything bagel sliced and toasted with cream cheese. I'm not sure if the toaster is broken, but the bread wasn't toasted at all even though I saw them put it in the little machine thing. The bagel itself was dense and a little under cooked. There was barely any flavor at all being an everything bagel. It might as well have just been a plain untoasted bagel with cream cheese. I decided to give it another shot after seeing some reviews on here but it was even worse the second time. It was once again not toasted at all and no flavor from the everything bagel. But this time there was honestly enough cream cheese for 4 bagels on it. It was a hilariously inconvenient amount of cream cheese that was too messy to even scrape off so I just ate the top half and threw the rest away. I don't recommend this place at all.