Well this will be my last visit to this location. The staff if I had to describe them, "right hand has no clue what the left hand is doing" the lady at the counter was not polite at all and the girl in the other window wasn't any better. We've been here twice in the last year and every time we come they have a new system and we have to fill out the same paperwork over again. Took out son back and said he'd be seen right away and it's been over an hour and we're still waiting had to go find someone to ask how much longer to be told there another person ahead of us. They someone come in a few minutes later and ask what's our sons name ! Who's running this place !