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  • I have never been to a restaurant that I could not find something nice to say until we ate at the Melting Pot. First, we were greeted by a hostess who was coughing with her mouth uncovered and sniffling when we walked in to an empty restaurant. She asked if we had a reservation and we said no. She acted as though seating us was going to be a problem while rapidly tapping her fingers over her mouth and nose. Did I mention she was visibly sick? She said nothing and ran off into another area of the restaurant. When she returned she said she needed our full name and phone number, "In case there is a problem with your credit card." What?! After a few minutes we were seated, she offered us drinks, told us about the menu, and let us know our server "Jeremy" would be right over. We waited for Jeremy for approximately 10-15 minutes. We were ready to order all of our items but he walked away after we ordered our cheese. We ordered the alpine cheese fondu, it was awful. Raw garlic and uncooked wine left an awful after taste; it was nearly inedible. Jeremy never came back to see how we liked the cheese but showed up long after we had finished. We ordered our salads, asked for more water and tea, and Jeremy was off again. About ten minutes later, a busser came by to fill our drinks. Our salads were soaking in dressing, which made them really soggy and overpowering. We finished our salads without seeing Jeremy. Waited another 15 minutes till we saw Jeremy again after he greeted a new table next to us. We ordered our chocolate and asked for the check at the same time. The chocolate was good but the bananas were hard, crunchy and very unripe. We will not be back, as there are many local, upscale restaurants that supply quality ingredients, flavors, and service. This place seems antiquated and out of touch, maybe that's why the place was dead.
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