I went there to try to sell my tablet. I knew that I could make more money selling it on eBay or Craigslist, but didn't really feel like going through the hassle. Anyway, I went there and see what they could offer. I walked in and there were a number of customers being serviced, but I was helped fairly quickly. A lady asked what she could help me with and I told her that I was looking for a valuation on my tablet. The tablet is a Samsung Galaxy Tab S 10.5 and it's mint, like-new as it hasn't been used; still in the original box with the charger still wrapped up and all of the booklets and manuals-totally immaculate. I hand it over and she takes it over and asks a gentleman about it. This gentlemen is actually helping another customer and he glances at my tablet, never even takes it out of the box to actually look at it and tells her something. She comes back to me and says that they can offer $50 for it. Really??? She says something about their offer being so low because there are newer models available. Wow, I guess these folks must know something that Samsung doesn't because my Tab S 10.5 is the newest tablet that they offer at this very moment.
I totally understand that they have to buy low and sell high to make a profit to stay in business. So making a lowball offer is one thing which I expected, but being totally INSULTING is a whole other ball of wax. Instead of being offended, I honestly would've been more inclined to leave a better review if they would've just declined to make an offer. But they decided to BS me. I did my research before I went there and I knew exactly what I had even if if they might not have.
Bottom line, if I happen to find myself in need of a pawn shop ever again I likely won't be going to Max Pawn again nor can I recommend anyone that I know to go there.