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  • We were recently at Booker's BBQ Grill & Crab Shack for a work function provided by my fiance's employers. It was a lobster dinner that included over 100 people. It was a fun, delicious disaster. But any issues could only be blamed on the organizers and not Booker's. The Booker's staff really shined under the circumstances, actually, but still had room for improvement. When we arrived for the event, a little later than we wanted, but still earlier than the starttime, it was already packed tight. I suspect they oversold tickets and people were spilling out of the event room into other areas that hadn't been reserved for the event. Once everyone was sorted and seated, the event moved along. The first issue we ran into with service was not being asked for a drink order. And being sandwiched against a wall at the end of a long table, it wasn't an option for us to get anyone's attention. So unfortunately, we went without drinks (which was a shame, because I was really looking forward to a beer). The food was excellent, and the organization of getting everyone into line was great (buffet style). Overall, we enjoyed the experience, but largely felt ignored by the serving staff. Due to the size of the event and the apparent shortage of servers, I will definitely have to go again and judge them on a more equal footing. An experience I look forward to!
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