Last year, we ordered our wedding cupcakes from Red Velvet and they were amazing. So, this year...while we weren't in Vegas...we called to see if they could ship 3 dozen to Phoenix for my birthday. I was elated when they said yes! Not a problem. When FedEx delivered them on Friday, I was excited. Well, imagine my surprise when I opened the box and they were smashed and the frosting was all over the containers. Who in the heck ships cupcakes with frosting on them?!?!? It basically looked as though they baked them and tossed them in the containers. They also mixed different flavors together. Seriously!!! Needless to say, they did nothing about it when we called to complain. The ONLY good thing is the DA that wrote down our card number, apparently lost it!