We went yesterday for lunch with a a few cousins. Hardly busy but it took forever for everything. Someone ordered a house salad and come to find out you actually just share salad that was brought to the table for someone else's order. The beef that was ordered was cold and when they came back with the new one it barely warm. Someone else ordered an meal with roasted potatoes. They were barely cooked and come to find out they are actually fried potatoes.
But the best one was the disgusting hair I found under my flat bread. I wanted to throw up. Of course it was after I paid for my food and was boxing it up. They offered me another one. Um no thanks. I did get a $20 giftcard and they returned my money but the last few times we've been there it's been pretty disappointing.