I absolutely LOVE this place!! Let me explain why. I love their chocolate macaroons, I don't believe they make them in house but their distributor gets two thumbs up from me. They're the perfect combination of sweet chocolate and crisp firmness (hopefully that makes sense if you've eaten macaroons previously).
I also love their lattes, hot chocolate (my personal favorite), iced coffee, Nutella latte and their tea (I can't remember which flavors I've tried...sorry). Their drinks are always piping hot and made immediately after you order them. Sometimes when you order tea, they are able to prepare it immediately while you're still standing at the register.
I have been a frequent customer for a few years and each visit the staff has always been polite, extremely friendly and efficient. Make sure you ask for a Sambalatte rewards card...(it may not be called a rewards card) my point is, when you purchase items, you get rewards so ask for a card!!