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  • A really awful experience. Extremely disappointed with the inconsistent service. The first time I came here the service was decent and the food was decent. The second time, the service was horrible and the food was very poorly cooked. We come in, and there is the usual greeting and we are seated with a firm reminder of their seating time policy. We order four dishes and we ask for cold water. The first dish comes in 10 minutes, it's finished pretty quickly but we ended up waiting maybe 15 minutes for the next dish (takoyaki), that was finished pretty quickly again and we wait even longer for the udon. The udon was very overcooked to the point where the noodles were turning into mush. The dishes were also very very salty. For the grilled mackerel, we end up waiting an additional half an hour and the waitress completely disappears. She only offered us water once this whole time and when we ask her how long it is going to take, she leaves and serves other people and comes back ten minutes later to tell us it will be a few minutes. We ended up eating the salty mackerel plain with nothing else to eat on the side and when we ask for the bill, she disappears again. She never ended up giving us the bill, I had to ask another waitress. Really disappointed with the service, especially for a fairly new place with a supposedly good reputation. We left hungrier than we came in from all the waiting. My mom made another meal at home. It was a complete waste of money.
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