Gemma and her team did an amazing job on my beautiful lace wedding gown, they even packed it well for travel because I had to take it on a plane to get to our wedding. They also helped me out with undergarments as well. It was Gemma's idea to make my train an all-lace train, and it worked out beautifully. Since I'm only 5'1 there was quite a few alterations needed, as you can imagine, and I just love every minute spent in the dress.
I also brought in my mom's veil from 1985 that she wore on her wedding day, so we could alter it, for me to wear, (my something borrowed) and they took great care with it.