My car did start, would not jump start, and a new battery did nothing. I needed my car to get to work so I found all these great reviews so I decided to give it a chance. I was a bit skeptical about all the 5 star reviews, but they are legit. I called John past 11 pm on a Sunday night, not only did he answer, but we set up an appointment for the next day. His diagnosis of what was wrong was correct and he replaced the starter in less than hour. John is extremely personable and knowledgeable. He does the work right in front of you so you can be sure nothing shady is going on. MY P.O.S. of a car needs a lot of TLC and while it hurts to have work done on it, I feel completely confident that John will fix the problem, in a timely fashion, for a reasonable price. 100% recommended.