(Edited/Updated 11/22/2015)
They have noticeably gone downhill. On my recent visit, none of the employees were in the front. I waited over 10mins by the register to see if anyone would show up but nope. I left to a different boba shop and was warmly greeted/assisted in picking out a drink by a friendly server. Just like how it's supposed to be. Please note this happened during their business hours (around 6PM on week night). Employees are not as friendly/personable as they used to be. I still like how the drinks comes out quick. Usually less than 3 mins.
As far as the drinks goes, I only get Jasmine milk tea with boba. I always make sure to get it light sugar because their drinks are a bit too sweet for me. I have tried those dessert drinks and I'm not a fan. It's unique but it depends on personal preference. Their green tea smoothie was really good. I must say it was better than Starbuck's green tea frappucino.
Their boba used to be cooked just right. It's super inconsistent now and most of the time just a clump of mush. I noticed they run out of boba A LOT.
I don't like the parking in this plaza. The parking is so tiny and is only enough for like 10 cars...I don't like parking in front of people's houses but that's the only choice I have when I need my boba fix.