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  • I really love the food (especially brunch) and prices at West End, but I have had enough with one of the bartenders here - multiple negative experiences have turned me off of this place. The first time I had an issue with her was when my husband and I were sitting at the end of the bar for brunch. A woman and man showed up and clearly knew everyone there, so we figured out that she was a bartender there but was off that day. They offered her a table, but she said no because she wanted to wait for a spot at the bar. We were just finishing up food but wanted to order more drinks because we were watching a soccer game on TV, but she kept repeatedly making comments out loud that she wanted our spots and proceeded to put her drink directly next to my husband's hand and stood over his shoulder. We felt uncomfortable and cashed out, both of us angry that our nice brunch together was cut short by how rude she was. Last week, a friend and I came in for mule night and the same bartender was working. I gave her a $5 for my $3 mule and she proceeded to decide that her tip was going to be $2 and NEVER gave me change and put it right in the tip can. I would've tipped her $1 as I always do (and a mule isn't a complicated drink where I would've tipped more), but apparently she decided otherwise. I commented loudly, but she was far too interested in the attention she was getting from some bro next to us to allow me to confront the situation. You should never, ever decide what your tip is - you let the customer decide. Once I finished my drink, she could see that I pushed it forward but never came back to ask us if we wanted another round as she continued to only speak to the guy the rest of the night. 20 minutes later, thankfully another bartender came over to us who clearly didn't feel well, yet still kept tending bar as the other one spent her shift flipping her hair and giving out her number to drunk guys. Disappointing for a place I otherwise have no complaints about.
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