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  • I need an exterior solar shade for one window that gets afternoon sun. I have the measurements and know what I'm looking for. I called to get a ballpark price. I spoke with a rep who said that she couldn't give me a price over the phone but she could have a sales rep call me. She said they prefer to do estimates in person, which I understand but since I have no idea of the price range at all, I would like to know how much could be before I have somebody come out. I didn't hear back from anyone for a few days. I just got a call from a sales rep who acted like he hadn't gotten any of the information from the previous employee so I gave him the measurements and the specifications again and he refused to give me even a ballpark price range and kept telling me that they have to go out in person to give an estimate. He must have said three or four times that it is free to get an estimate. I don't think he understands that people have limited time and we don't want to waste it waiting for a sales person to come over.
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