I called my order in over the phone so that I wouldn't have to wait when I arrived at Geno's. When I arrived the girl at the counter was nice. She greeted me, made jokes and then handed me a bag of food. When I arrived at home, I realized that the girl had given me the wrong order. I drove back to Geno's, and the cashier was expecting me. She rushed around the counter, apologized and handed me the correct order. This time the fries were gross. I waited over 5 minutes for fresh fries. The staff didn't offer me a complementary meal or anything. They did give me a free drink upon my request. The food was decent, but the experience was horrible.