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  • CAUTION: If you were promised a $25 food and beverage credit during your stay, know that this credit is ONLY applicable to certain establishments inside the Rio. When I inquired about the missing credit on my credit card statement, I was told that the KJ Dim Sum & Seafood restaurant that I ate at IN THE RIO, was NOT OWNED by Rio even though it's inside the Rio, so the credit did not apply to that location. THIS WAS RIDICULOUS as NOWHERE IS IT WRITTEN where we can use our credit and I was told by the manager, Maria, that their front desk personnel are the ones that verbalize (not written) this. I'm pretty sure the person who checked me in didn't even mention anything about the credit until I brought it up with him to confirm that I have a credit. Maria did credit me $25, but THIS IS CLEARLY MISADVERTISEMENT!
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