Well... where to start? The evening before we enjoyed a FANTASTIC dinner at Joe's Seafood, Prime Steak and Stone Crab (It's in Caesars...run...don't walk to this place if you want a wonderful dining experience)
So... we figured we would give this place a try, the menu price wise is about the same as Joe's, we expected something close to the level of service Joe's offers.... BOY we we wrong!
The waitress sat us and the bench seat I was in sank down like an old worn out sofa... it was awkward to dine in.
She brought us an Ipad for the drink menu and didn't really go over the ordering process... we figured it out and pressed on.
I ordered the mixed grill which comes with a couple of shrimp, pork belly, and a fillet. When the food arrived the side dish we ordered did not show up. No apology, the guy just said he would go back and the dish would be out in 5 min. My wife ordered the Scallops with polenta... Her scallops were not bad but the polenta was nonexistent ... her bowl looked empty LOL a few scallops and faint smear of polenta. My meal... the steak was over cooked, it had a good flavor but wasn't nearly as good as the fillet I had at Joe's the night before. The pork-belly was the best thing in the dish and the shrimp were very plain... lacked any seasoning.
About half way through the meal we stopped eating... called over the waitress who hadn't followed up about the missing side dish. She went back... said it would be out in 5 min. Again... no apology... nada. Then she went on drifting around the place not doing much of anything. We waited a little longer... said screw it and finished our meals. Not once during the meal did the waitress check on us... offer to get us additional drinks... nada.
As soon as we finished the meal... the guy shows up with the side. I politely let him know we didn't want it... we had finished our meals. About 10 min later the waitress drops off the check... minus the side and says have a good night. Again... never admitting there was an issue... just treated us like the millionth pain in the ass tourist she has served.
For a $150 + meal... you would expect better food and better service.
This place was a huge letdown. I only wish I would have read the Yelp reviews prior to wasting our time and money at this 2 star establishment. I've had better meals and service and chain restaurants.
Again... if you want a great meal... with great service... I highly recommend you walk on down to Joe's on the 1st level of Caesar's Palace. You will not be disappointed.
(PS...
Frank