Came here yesterday and was put on a wait list immediately (was very busy so was hopeful for good food). Waiter said estimated 45 minute wait but should be shorter. Decided to wait because I was super excited to try the chicken and waffles dish. We ended up waiting for ONE HOUR and only was seated after pestering the waiter again. He said he was busy packing take out and finally led us to our seat. We went upstairs and found 4 empty tables while there was still a huge lineup outside (not enough staff). We go in and are informed that they were sold out of every signature item from fish, ube shake, ube waffles, and waffle and chicken (they should have let us know or put a sign outside for people waiting 1 hour + to get in).
Already disappointed I decided to still give them a chance ordered the stewed beef dish and it was SO SALTY and tasted like super salty and sour beef (no spices no flavors just a whole lot of nastiness) and was so incredibly disappointing and the portion was so small for 15 dollars it was ridiculous. We also overheard other tables complaining about their food and lack of communication for their ample amounts of sold out food. They have been open for 7 months and should have been MUCH better at understanding high volumes and meeting demand. Reading other reviews it seems that having enough supply is an ongoing problem for them. Who knows if their chicken and waffle is worth the hype. I won't ever be returning due to the extraordinarily bad service and lack of professionalism at this establishment.