I called because I had just had my car stall on me on the highway and needed to tow it somewhere to get a repair. My usual car repair person was not close and I though I would give this place a try. I asked about towing my car to this place and the guy I spoke to was very rude, I understand if you don't have time to get to my car but he just had a very matter-of-fact attitude with me like I should have known better and my business was not that important to him.
Luckily I called kinkades repair close by and although they were just as busy and weren't going to get to my car until the next week the guy was very nice and was willing to at least hear me out and answer my questions.