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  • how in the WORLD does this place get a 5??? Like a good little planner, I called 30 minutes ahead of my intended pick up time, it was after all 1pm I thought maybe there'd be a lingering lunch crowd so I wanted to give them ample time. Arrived to an almost full parking lot so I thought wow I'm glad I called it in. well there are no rewards here for that! Upon entering, what seemed to be the assistant manager or at least the alpha of the cashiers told me to 'step aside over here' because I was a pick up. Then in the next moment she says oh actually go ahead & get in line. I look to my right & see a line of, not making this up, no less than 13 people. Excuse me??? I said, isn't this why you call in an order, to avoid this? to which she said "well we just want to make it fair". Whaaaattt????? oh i'm sorry i didn't know this was the USSR bread line version of pizza joints. maybe they should call this place Politically Correct Pizza, instead of Pino's Pizza. In economic times like these, you are just plain stupid if your company misses the customer service beat. I will NEVER go back to this place. Now, you're probably wondering, but what the pizza good? tasted like a rubbery triscuit & $23 for 2 truly small pizzas (smalls at other joints are not THIS small, geesh). their crust is absolutely horrible, it's a painful ripoff of cibo or bianco but doesn't even come close! what a trainwreck.....
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