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  • Sadly the consistency of this place has taken a sharp downward turn. If you go at certain times (lunch hour) and have certain staff tend to you, the food is just fantastic. if you go at other times (2:30-3:30 on a weekday, hey some of us work weird schedules!) and get certain OTHER staff members, the food is borderline inedible, and has given me food poisoning once. I suppose it's because the demand has dropped off in this area at certain times of the day (or it's just certain staff members being lazy) but at some point they stop carving the chicken shwarma fresh off the spit and instead have a giant pile of it sitting on the collection shovel and they throw it on the grill to reheat it. Please don't misunderstand me, this is common practice with all shwarma places, I'm well aware, and done in moderation it's totally fine, and ensures the chicken on the spit is getting the proper cook. I get that. But this? It's hard, chewy, crumbly, greasy and lacking in all the subtle flavors. It hurts my stomach. And has made me sick on one occassion when I was too stubborn to just stop eating it. They take this technique/practice WAY too far here (again only at certain times of the day) and have made it terrible. If you don't have enough business coming in to warrant your food standards being kept up, close down during those hours. Otherwise your whole business will suffer as word of mouth, like this, from loyal customers, like me, will keep coming in. This area needs places like Flame, I want it to succeed, when they are good they are great. But this is just super disappointing.
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