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| - This is definitely not the SportChek you ever want to go to...the people are not helpful with a ridiculous cocky attitude. Not in this day and age, where service is REQUIRED to be good. This place is the total opposite.
Let's start by: I saw these pair of Nike shoes on sale, went into the store trying to get my size, Nothing on the shelf. Tried to get an employee to help me out to see if my size was available in the back stock. Took over 15 mins to try and get some help, the guy forgot about me...after another 15 mins. I asked politely if they could check another store. Another 10 mins later, he came back and said the other stores are too busy and need to put him on hold for 20 mins? Seriously?
Anyways, my foot sometimes ranges from a 7-7.5. Only size 7 was available, So I took a risk and asked if I bought it, would it be possible if I try it out and walk around it more at home, if it was not comfy enough, I could return it. I got a Yes within 60 days! So I did!
bought it home, tried walking around the house with it for awhile and it wasn't as comfy as hoped for. Went back to the store the THIRD day after I bought it, the person that did the return tried to ACCUSE me into wearing the shoes for a long time. I said, It's the THIRD day, how can there be enough wear and tear on the THIRD day.
Gave me a ridiculous attitude and made it sound like he was doing me a favor for returning the shoes. Horrific service. I will NEVER go back. SportCheck wanting to earn my business back is gonna seriously need some better employees with sincerity.
Appreciate your job and your customers.
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