My first experience there was not that great. They took a long time to take my order, and they took a long time to make my order, however everything was freshly made so I understand it taking long to make. However, she asked what side I wanted and I said fries were fine. But she brought it to me with a salad. When I told her I had asked for fries, it took so long to make them, that by the time I got them, I was done with my food and I was full. The fries were so bland, nothing impressive whatsoever. And when I went to pay my check, they had charged me extra for the fries. Which she had made seem like it was part of the option of sided included in the meal. Anyway I gave them 3 stars because the "Fresno" chicken burger I ordered was incredibly amazing. I will definitely try again, only maybe I will order takeout next time. If the service improves I might update my review.