This review should be more like 2.5 stars. It's an average score according to Yelp. An average score for an average cup of coffee made by someone with average service skills and sold at an average price.
I thought I'd like it here. It seemed like sandwiches and drinks were priced pretty well despite this location being in the Crystals Mall which has nothing but the highest of high end shopping.
As we put our order in, I noticed about seven or eight kids sitting around a few tables eating pizza. During our visit about three of them went behind the counter of The Cup so it was obvious they were employees. I don't know if they were off the clock or not but it took a while for our drinks to come out. If they weren't on the clock then cool. If they were on however, totally not cool. They could have helped. Also, when our drinks were finally done, the kid making them walked from behind the counter to join the rest of them at the table where the pizza was.
How odd.