The most pleasant interaction at a Starbucks I have had recently. I went inside so cannot attest to the drive thru. The place was not as jammed packed as others- thankfully. And service went surprisingly quick even though two people were ahead of me in line. The only complaint really is they didn't put a sleeve on my hot beverage... ( I did this myself- which didn't kill me but when you spend over $5 on a drink-- well, you get the idea...) but the PSL was pretty good. I was weary due to my recent tumultuous relationship with Starbucks... The only other thing was the staff was a little loud with private convos (and work related convos) while I am trying to do some work between home visits (P.S. go easy on the new guy ;P We were all new to our job at some point. ;)...). But I was kinda sitting at the table down the hall behind them... so that coulda just been me... I almost gave 4 stars but I still can't say SBUX is as good as Dutchys ( in good faith). But this was an admirable effort: 3.51 for this experience. ;)