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  • So many good things to write - hard to find where to start! First, Bryan is an all around good guy. He is not who I expected when I was researching companies to fix our water softener. I had called a few other companies when we closed on our home knowing the water softener didn't look to be in great shape. A pool of dead cockroaches in the salt tank, ew! The other companies either gave me no information or tried to sell me something before even seeing our unit. When I talked to Bryan over the phone, he was very personable and genuinely wanted to help - all without trying to sell me anything. A low cost tune up that fell well beneath our budget. Perfect! We bought a foreclosed home and our move in date kept getting pushed back, and back, and back. I felt terrible having to call Bryan and continually ask to reschedule but he was nothing short of accommodating and extremely understanding of our situation. Another cool thing to note: Bryan took the time to explain to me what he was doing, how our water softener works, and gave me some great tips for running our water. I felt like I should be paying way more for all the information but as I said before, it's because he genuinely likes to help. After our initial tune up, we did need a small amount of additional work to be completed in order for our water softener to function properly. Bryan took the time to explain (in detail) what needed to be fixed and how. The additional price and work were extremely reasonable and I never felt like he was trying to make a sale. He was upfront and very honest with me the entire time. It has now been almost two weeks since our water softener was fixed by Bryan and I couldn't be more pleased with the results!! Our unit is running great, our water feels/tastes amazing, and I'm finally getting all the terrible hard water stains off our dishes from our previous residence. To summarize: if you're in need of fixing a water softener, having a new water softener installed, or having a Reverse Osmosis installed, Bryan is the person to call! He's very knowledgable, professional, and he gets the job done. All for a great price! I can't recommend Bryan & Integrity Water Solutions enough.
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