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| - We came to Buford's before going to a concert. Upon being seated our waiter came over and took our drink order. We were still waiting for 2 more in our party, but we were famished, so we ordered an appetizer. 20 minutes later our beers finally show up. We ask about the app and he says he will check on it. 30 minutes into our adventure with Buford's our app finally arrives at our table. But it was the wrong appetizer. We had ordered the Sweet Smothered Fries and he brought us the creole dip.
My fiancé was seconds away from a hangry melt down so we told the waiter it was wrong, but we would keep it. Now, when you're THAT hungry everything tastes good, right? Wrong. The chips were stale. Tough, chewy, and not an ounce of crunchy salty goodness to them. Again, our waiter comes back, and I tell him. He takes the app out from in front of my now extremely hangry fiancé.
Eventually the waiter did bring our first app and did not charge us for the incorrect dip. But they still charged us for the fries. Which feels as though its In poor taste for the amount of time we waited for them.
Now, you might be thinking, 6 PM on a Friday across from a venue that is hosting a concert. This place is probably extremely busy which would be understandable that we've been here 40 minutes and still have not been able to put our order in. Again, WRONG. There were people there, but many open tables.
Our other friends had arrived in this time so we wanted to put in our order. I ordered the Buford burger with Jack cheese and a fried green tomato and pickles. My fiancé also ordered a burger with a jack and Coke milkshake and our other friend ordered a salad. 20 minutes later the food was on our table. Yet my burger had regular tomato... No fried green tomato.
At this point I was far too annoyed to say one more thing to our waiter. However my fiancés milkshake had yet to arrive. He called our waiter over and the waiter said, and I quote, "our milkshake guy just got off work and the next one hasn't come in yet."
So you have ONE person in the restaurant that can make milkshakes?!?!?!? Our waiter then went and made said milkshake (so I'm not sure WHY he didn't do this in the first place instead of making some sorry excuse).
Overall the food was average. My burger was a bit salty. The smothered fries were lacking. The chips were stale. The shake was tasty!!! But not worth the hassle. We will not be returning and I do not recommend coming here.
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