Placed order online and when I got home did not receive the ham from lumberjack breakfast, called store and was told by female employee that I can get refunded but have to wait for manager to come in. An hour goes by and no call, so I called up and spoke to Hector who is the manager on duty, he says he cant refund will need to wait for general manager, waited 2 more hours still no call. Finally received call from Operator of this Denny's location named Alfredo, all he did was laugh and made a mockery of me for this situation, he says he will refund so lets see what happens. Worst experience ever from hostess all the way up to Operator of the store. This store deserves no stars.