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  • We are newer to the southwest area and had been looking for a vet closer to us, as our long time vet is in North LV. We has a scare with my oldest boy and called so many places , but finally settled on South Buffalo. From the moment we walked in, we were impressed by how beautiful and clean the reception area was and we were greeted by the 2 girls up front and they were amazing. They took my boy Bernie Mac to the back right away and put him on oxygen, while we took care of registering him. Then we were brought back to a room. Although it took a while for the doctor to come talk to us and tell us what was going on, (which we found out was because he was on oxygen and being observed) when he did, he was amazing. Dr. Bivens was thorough and so knowledgeable. I was thrilled to know he had experience with essential oils as he smelled then on Bernie and me and gave me the go ahead to keep using them to help with his breathing and also to calm him. After all was said and done Bernie got to come home with some meds for his new diagnose of Congestive Heart Failure. The discharge nurse was awesome also, she explained everything to us and even showed us how to give his meds in a pill pocket as we never had done that before, and so he went home with meds on board. I can't say enough about how great everyone we dealt with was! Dr. Bivens also told us that if anything were to happen in the night , to call him and he would meet us at the office, get him on oxygen and stable and then transfer to the emergency hospital. This gave us peace of mind. Thank God Bernie was able to calm down and finally sleep at around midnight and did good last night. We are so thankful for everything. And I am confident that we will get Bernie on a new regimen and ensure his last year's will be as comfortable as possible. We will follow up with Dr. Bivens in 10 days.Thank you South Buffalo! If you live in this area, I highly recommend them!
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