I have been here twice now with my toddler. If your child can sit still for a good amount of time- then this is a perfect creative activity for them. You pick a piece of pottery to paint- we chose a $14 mug- and then choose your paint colors and paint away ($5 painting fee). For the more advanced painter- you can choose stencils, a variety of sponges, and art transfers. It makes such a great personalized gift!
Both times we have gone after lunch during the weekday and we practically have the place to ourselves. But, they do have special events like "ladies night" and "paint me a story"- which we will definitely try next. It can get expensive, so it isn't something we do all the time- but it is definitely nice to spend some time in an air conditioned, creative atmosphere. It is also a great activity for adults too. Either by yourself, with a significant other, or a group of friends. You can even bring your own snack and drinks.
Quick tip for first timers: Go on their website and print the $2 off coupon. And if it is your first time- you are in good hands. They are very helpful and will guide you every step of the way. If you want to paint in peace- they will let you be, as well.