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| - When you're pregnant, finding a doctor you can trust is everything. I switched doctors after several issues I had with Dr. Sidney Semrad and/or his office Southeast Valley Obstetrics & Gynecology (on Broadway Rd. in Mesa). Below is a listing of the major issues and concerns or experiences I had that made me decide to find alternative care.
1. When (during the third visit) we finally got to meet Dr. Semrad in person, he spent less than 5 MINUTES with my husband and I. I asked about natural birth and he told me he didn't believe in it because if something went wrong, I would need pain meds. When I asked about having a midwife he said he refused to work with them - flat out, no options. He acted rushed, impatient and rude. It was at this point I started looking for other doctors, but before I had time to find one I ran into complications.
2. I started bleeding and the office person I spoke to told me to go to the hospital ER without consulting anyone. This call also never made it into my medical records.
3. When I started bleeding the SECOND time, I got a totally different reaction (different person) and was told to come in immediately that day. I feel like all the people that answer the phone should be trained and should be consistent.
4. When I came into the office and began the examination they were obviously panicked and had no idea what to do. While my husband and I were trying to remain calm they actually frightened us MORE. They could not give me any type of diagnosis or suggestion as to the cause or even what to do, scheduled an emergency sonogram that day, then scheduled ANOTHER sonogram for two business days later. Needless to say, you want your doctor to know what is wrong immediately or send you to a specialist or service ONE time rather than send you to multiple caregivers that cost you twice as much money.
5. While I'm in their office, bleeding, they tell me I never gave them my phone number and they haven't been able to reach me for an appointment to set up. Not only did I give them my number, work number and email, I also gave them my husbands. Losing a patients phone number? Irresponsible. Blaming the patient? Insane.
3. After seeing the second specialist and having a level 2 sonogram performed, I was prescribed bed rest from that doctor - a doctor that had never seen my medical history because nothing had been sent over with the sonogram request. I was told my diagnosis, recommendations, and new sonogram would be sent to Dr. Semrad's office within 24 hours so that they could continue my care.
4. I called the Dr. Semrad's office requesting my prescribed bed rest be put in writing for my work and was told I was no longer Dr.Semrad's patient since they'd sent me to another doctor and that they didn't have my records. I called THAT office and they said they saw me as a referral one-time visit only, and that my records had been sent back to Semrad. I called BACK to Semrad and left a message which wasn't returned for over 2 days, and when they called back they acted like I had asked to be transferred - they said nothing about the letter I needed for work, my diagnosis, my treatment of care, or any questions I had asked. Instead they were only caring about if I wanted to transfer out from their care.
5. After finding a new doctor (30 miles away but worth it) I requested a transfer of my medical records from every specialist and service, as well as Dr. Semrad's office. Dr. Semrad's office is the ONLY one that still has not complied.
Dr. Semrad got his medical license 30 years ago. If you've done ANY research into childbirth you know in the past 30 years obstetrics has changed (or should) like night and day - and he's still in the dark ages. His office is unorganized and his staff is not educated enough to instill confidence. I would never recommend anyone go to this office for any reason.
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