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| - Worst experience ever as far as organizational skills and customer service go. I submitted an application, approved and had to wait over a week and a half for anyone to give me info on what my next steps were. Called numerous times to get a response, and never got any callbacks; apparently they were waiting on paycheck stubs FROM me (which again, I was never notified what documents were needed, after they were supposed to contact due to approval). When I called a week later, Abby had "lost" my file but would get back to me that day...nothing for two days. Then once again, called and my file was nowhere to be found. At this point I'm frustrated, I have plans to make, and no communication is ridiculous. My last call, I demanded my deposit to be returned, and Kelly explains there are no returns on approved applications; I'm not going to live there, so I'm getting my deposit back one way or another. Which this issue was resolved rather quickly; however, it was unorganized to say the least, not my top choice in case I actually lived there, and something were to happen (like A/C going out for example) who knows how long it would take for them to take action after it's been an issue. Not paying that amount of rent for crappy service.
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