After numerous attempts at dealing with Toyota roadside assitance I gave up and called Dan. I'm glad I did. He answered his phone late on Sunday and took care of me immediately. He was able to navigate the difficult turn with my brand new frs. Steering was locked and it needed to turn 90 degrees. No problem for someone qualified. Toyota needs to add him to their list! He is definitely someone I would recommend to help you out and see that your car is well cared for.