This place has been my kids favorite place on their birthdays. We go there every year and every time we have so much fun. However, this year on my son's birthday, it was a huge disappointment. The place was obviously short staffed that night. No one greeted us, no one even was busing the tables. Drinks and food were super slow. And the worst part was the waitress even forgot about my son's birthday. Even though she apologized and brought back an ice cream, she tried to get the manager to sing with her but the manager was too busy to talk to a guy. It made me feel like I caused trouble for them. It's not the experience we expected and I think we should find kids some other places to celebrate their birthdays from now on.