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| - I've been to several TRHs a few times with my family, and for a chain, it's not bad. Not great, but not bad. The steaks have always been competently done, as well as the shrimp I usually get with them. I enjoy the fried pickles way more than they deserve considering the health benefits. They are also the only meat-oriented restaurant I know of that serves a few genuine options for vegetarians, an important consideration for my family.
The bigger problem is with the service, something a chain usually does better. Table service is friendly, but always rushed. I understand they are busy, but I don't like being considered an annoyance by my server. The front staff at the Gilbert store is particularly unpleasant, it appears they hire only "mean girls" for the desk. They will not even acknowledge your presence until they finish their conversation (work-related or not), and if you are not a good-looking young man, you get at best indifferent and often downright rude treatment.
Don't ever let them sit you in the bar area. Those tables are waited by the bar staff, who also have to tend bar, and usually don't have time to do either. You won't enjoy your dinner if you are seated there. If you ever get it.
If we have a big group and are looking for something easy and affordable we will wind up at THR. As long as you know what your are getting, it's fine.
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