We are new to the area and tried Flapjacks today for the first time. We were very disappointed in the food and the slow service. We also could not believe their "no move table" policy (that is not posted). A group of 3 older persons came in and sat at the only table open, which was by the front door. The waitress brought them water and a menu, but they had not even ordered their beverages yet. In the meantime, two other tables opened up and they politely asked if they could move since it was so cold by the front door. BTW, no one else was waiting for a table. The waitress told them they have a "no moving table" policy. One gentleman asked politely to see the manager - so another waitress (who must also be the manager) came to the table and repeated the same line with no apologies. They said politely, "I guess you do not want our business." The group of 3 then left - and I do not blame them. We also will not be going back, as Flapjacks is obviously not concerned about good customer relations.