This restaurant has been hit and miss for the last 4 years or so - mostly miss.
I usually order the chicken bifteki on a PITA and a small chicken souvlaki dinner.
The chicken souvlaki dinner has been consistent for the most part, it tastes good, and can feed two people.
The chicken bifteki tastes good when it's properly cooked but I've had burnt chicken one too many times over the past 4 years. In addition to overcooking the meat, they've recently been struggling with understanding what a chicken bifteki on a "pita" means vs. a "bun". The bun option is a hotdog bun that basically over powers the chicken and dries up the tzatziki which feels like you're just eating bread.
I've made three separate orders over the last 3 months and I've always clearly stated I wanted a pita, the gentleman on the phone always goes "ya ya on a pita ok" and I end up getting a bun. Not sure if it's their cooks or an incorrect entry in to the computer but it's really annoying.
When this happened again during the most recent visit, I called back and told them the order was incorrect again. Usually I get an apology and offered free biftekis (an offer I've never taken them up on) but this time...there was no apology.
I think I'm done with this place, I'd rather make the extra 15 min drive out to the Danforth.
PS. For what it's worth, if I was to review this restaurant in 2008/09 I would rate the food/customer service as 4/5 stars.