The ambience was great, we got to sit outside on a beautiful evening. Had friends visiting from out of town. Busy night as it was prom Took a while for the server to come out and she was quite absent. Very slow service and she was rather inattentive, took a while to come back for our food order after she brought the drinks, which also took a while! Forgot the waters, got the kids drinks without straws, and never came in check-in to see how we were doing, liking our meals, anything else we needed.!!after having finished dinner we sat for a while before she came to clear the table and didn't even offer dessert or coffee. We had to ask.My shrimp was cold, the meatballs were cold from inside so off night. My friend ordered the homemade fettuccine and that was delicious and so was the Salmon and TIRAMISU!