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| - It seemed we drove forever to get to the hotel from the freeway, it's about five miles away from the strip. We finally saw it from a distance and it was huge
As soon as we pulled up front we were greeted by Valet and he took care of us rather fast and was very friendly, he called for a bell boy who took all of our luggage.
My girlfriend and I went to check in and there was no wait, the gentlemen who checked us in did just that but nothing further. I asked him for tips on what to do in the hotel, he didn't seem to have a good connection or experience to give me advice. I also asked what was good to eat in the hotel since we were super hungry, his suggestion seemed as he just read a Boucher and repeated what it said.
The walk from the front desk is a good distance from the hotel, but that was okay as we were able to walk by the restaurants, and see a bit of the casino.
Okay Yelpers, the reviews are not all good on here, and I was SUPER worried what we got into, the appearance seemed clean, but we knew it was a 50/50...
As we walked in, it was a HUGE RELIEF the room was SUPER nice, and Very Clean. No problems with smoke at all. The bed was also very comfy.
The next morning we wanted to check out the buffet as we walked up the line was too long for me.
We kept walking, and right next door was a little restaurant.
We got seated pretty fast, and the waitress came rather fast and offered us the specials. The food was great, and the waitress was also great.
The casino is a good size and had a lot of slot play. They do have a rewards card that gets you some advantages. We went to the desk, and there was no line and three people working. The lady we went up to seemed as we interrupted her conversation with the other ladies behind the desk. She seemed as she did not want to help us and our questions were just an interruption to her day.
Our check out was easy, and fast. The lady who checked us out was very nice.
Over all I would highly recommend this place if you don't mind being away from the strip. I am very picky and if it was going to be sketchy or dirty to us we would have left. I was very VERY surprised on how clean and updated everything seemed to be.
If management reads this, the way you are teaching your valet team, and bell boys to conversant and give a good reputation for customer service I would suggest to do the same with the front desk, and rewards card desk.
Usually customer service would drag my stars down, however we did run into a few very helpful people.
The prices from a third party booking agency online got us a GREAT DEAL. There is a resort fee just keep that in mind.
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