Today was my first time getting my Benz serviced at this location. I called in advance to see if I needed an appointment and they said it's recommended but I could come on in. I met a nice gentleman by the name of Chris who assisted me with my car service. I highly recommend this shop for your Benz or BMW. They offer 10% off for services over $100, for all first time customers which was a plus for me. I will definitely be returning for future services. The customer service was also excellent.